Frequently Asked Questions

1. What is the status of my order?

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can't find the email? COVID-19 potential delivery delay: our carriers are currently experiencing delays in delivery. We apologize for the inconvenience this may cause.

2. My discount code is not working, what do I do?

We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.

3. Where are your products shipped from?

We ship all over India.With so many shipping centers across the country, we provide some of the fastest, most affordable delivery options in the industry.

4. How can I check the status of my order?

We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email.

5. Can you ship internationally or process international credit cards?

At this time we do not offer international shipping and cannot accept credit cards from outside of the India.

6. How can I pay for my order?

RED STORE currently accepts Visa, MasterCard & UPI . We also accept payment via PayPal.

7. How long will it take me to get my order?

For standard shipping, you should receive your order within 4-5 business days

8. How do I return my order?

Returns are accepted for all items within 30 days of purchase.